Shipping Information

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms of Service and should be read alongside our main Terms, available here. By placing an order with us, you agree to the terms outlined in this policy.

Shipping Options in the UAE

  • Order Dispatch: Orders are typically dispatched within 1 business day.
  • Delivery Time: The time it takes for your order to arrive at your doorstep depends on your city.

Potential Delays

In rare cases, your order may be delayed due to the following reasons:

  1. Stock Issues: If we are temporarily out of stock for an item in your order.
  2. High Order Volume: During peak periods, processing may take longer.

If your order is delayed, we will notify you as soon as possible and provide a revised delivery estimate.

Questions About Refunds or Exchanges?

For details on our refund and exchange policies, please review our Refund Policy.

Contact Us

If you have any questions or concerns, you can reach us via:

  • WhatsApp Support: Click the Help button in the bottom-right corner of our website to start a WhatsApp conversation.
  • WhatsApp: +971527191343
  • Email: support@booknest.ae

Privacy Concerns

For information about how we handle your data, please review our Privacy Policy.