FAQs

1. What is BookNest?

BookNest is an online bookstore offering a wide selection of books across various genres and categories, catering to readers of all ages and interests.

2. How long does shipping take?

We ship orders the next day, and delivery typically takes 1-2 business days within the UAE.

3. What are the payment options?

We accept payments via credit/debit cards, cash on delivery, and digital wallets such as Apple Pay and Google Pay.

4. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or WhatsApp to monitor your delivery.

5. What is your return policy?

We have a 30-day return policy. If you are unsatisfied with your purchase, you can return it within 30 days for a refund or exchange. The book must be in its original condition.

6. Do you deliver internationally?

Currently, we deliver only within the UAE. We’re working on expanding our shipping options soon!

7. Do you offer a pickup option?

Yes, you can pick up your order at our warehouse:
Address: Warehouse 01 Store-A028, 69P9+HF, Umm Ramool, Dubai, United Arab Emirates.

8. How can I contact customer support?

You can reach us via:

9. Can I order books not listed on the website?

Yes, we accept special requests for books. Contact us with the details, and we’ll try our best to source them for you.

10. Do you offer discounts for bulk purchases?

Yes, we provide special pricing for bulk or corporate orders. Contact us for more details.